May 08, 2025
Resolved
May 08, 2025 17:26 (UTC)
The issue has been fully resolved. All affected components are operating normally again.
Monitoring
May 08, 2025 17:07 (UTC)
The issue is mitigated and we are continuing to monitor the situation.
Investigating
May 08, 2025 16:50 (UTC)
Due to an upstream service provider incident for our database, we are experiencing a degraded experience.
Please follow https://neonstatus.com/aws-europe-frankfurt/incidents/01JTRCRXTEDQRKMYDCV8W9Q6KF for more information
Nov 08, 2024
Nov 08, 2024 16:30 (UTC)
All uploaded documents are processed and new documents are processing as usual.
Nov 08, 2024 16:08 (UTC)
Document processing is back to normal and we are monitoring the situation with our upstream service provider.
For more information, please follow here: https://status.trigger.dev/incident/458173
Identified
Nov 08, 2024 15:28 (UTC)
Due to an upstream service provider incident the document processing and link creation for new documents and version is currently degraded leading to longer processing queues.
Please follow https://status.trigger.dev/incident/458173 for more information