---
title: "Disruption due to upstream service provider issue"
description: "Resolved · Sep 23, 2025"
base_url: "https://papermark.openstatus.dev"
canonical: "https://papermark.openstatus.dev/events/report/648"
---

# Disruption due to upstream service provider issue

[Status](/.md) › [Events](/events.md) › Disruption due to upstream service provider issue

Sep 23, 2025 · 9 months ago · 24 minutes

## Updates

### + Resolved — Sep 23, 2:50 PM

The issue has been resolved. 

### x Monitoring — Sep 23, 2:35 PM

Shared links are working again. 

We continue to monitor the situation and investigate the root cause. 

We believe it’s related to the downtime from our upstream service provider, Vercel. More information here: https://www.vercel-status.com/

### x Investigating — Sep 23, 2:25 PM

We are investigating the issue. It seems that external links are affected.

---

_Powered by [openstatus.dev](https://openstatus.dev)_