---
title: "Document processing degraded"
description: "Resolved · affects Dashboard · Nov 8, 2024"
base_url: "https://papermark.openstatus.dev"
canonical: "https://papermark.openstatus.dev/events/report/388"
---

# Document processing degraded

[Status](/.md) › [Events](/events.md) › Document processing degraded

Nov 8, 2024 · 2 years ago · affects: Dashboard · 1 hour

## Updates

### + Resolved — Nov 8, 4:30 PM

All uploaded documents are processed and new documents are processing as usual. 

### x Monitoring — Nov 8, 4:08 PM

Document processing is back to normal and we are monitoring the situation with our upstream service provider.

For more information, please follow here: https://status.trigger.dev/incident/458173

### x Identified — Nov 8, 3:28 PM

Due to an upstream service provider incident the document processing and link creation for new documents and version is currently degraded leading to longer processing queues.   

Please follow https://status.trigger.dev/incident/458173 for more information

---

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